bkt1 Privacy Policy
Your personal information is completely safe with us — learn in detail how bkt1 collects, stores, and protects your data.
Introduction and Scope
bkt1 ("we", "us", or "the platform") operates a secure and reliable online betting and casino service for users in Bangladesh. When you use bkt1's website, mobile app, or other digital services, you are agreeing to this privacy policy.
The purpose of this privacy policy is to clearly inform you about what personal information bkt1 collects, why it is collected, how it is used, and what steps we take to protect your information. We believe transparency is the foundation of a trustworthy platform.
What Information We Collect
bkt1 only collects information that is necessary to provide our services properly and to improve the user experience. The information collected can be divided mainly into the following categories:
Identity Information
Your full name, date of birth, email address, and username provided when creating an account are collected.
National ID card or passport details may be required for security and age verification.
Your mobile number and email address, which are used for account communication and security notifications.
bKash, Nagad, Rocket, or Upay account details and bank transfer information for deposits and withdrawals.
Technical and Usage Information
- IP address, device type, and operating system
- Browser identity and language settings
- Cookies and session data (see the Cookie Policy section)
- Site access times, page visits, and navigation patterns
- Betting and gaming activity history
- Transaction history and amounts
Purpose of Data Use
bkt1 uses your information only for legitimate and necessary purposes. We do not use your information beyond the following:
Your information is used to create, verify, manage, and secure your account.
To properly carry out betting, gaming, deposits, withdrawals, and other services.
To detect suspicious activity and protect the security of the platform.
To resolve your complaints, questions, and support requests quickly and effectively.
To monitor user gaming behaviour and, where needed, provide assistance and set limits.
To analyse user experience, improve platform quality, and add new features.
Information Sharing with Third Parties
In certain circumstances bkt1 may share your information with trusted partners. However, this is done only under the following conditions:
Service Provider Partners
For operating our platform, a minimum of necessary information may be shared with payment processors (bKash, Nagad, Rocket, Upay, and bank transfer providers), game software suppliers, and technical infrastructure operators. These partners operate under strict confidentiality agreements.
Legal Obligations
If bkt1 receives a lawful order from a competent court or authority, or in cases involving fraud or criminal investigations, bkt1 may be required to provide information in accordance with applicable law.
With Your Consent
For any purpose other than the two cases above, we will obtain your explicit consent before sharing your information.
- Information is not sold to third-party advertisers
- Your gaming information is not shared with social media platforms
- Every partner is bound by strict data processing agreements
- Appropriate safeguards are ensured for international data transfers
Data Security Measures
bkt1 follows industry-standard technical and organisational measures to protect your information. Our security framework is structured in the following layers:
All data transferred between your browser and our servers is protected by SSL encryption, making it unreadable to third parties.
Your password is never stored directly — it is kept in encrypted form using a strong hashing algorithm.
Mobile OTP-based two-factor authentication is available to add an extra layer of security to your account.
Staff are given limited access only to the information needed to carry out their responsibilities.
Regular secure backups of your data are maintained so that no information is lost in the event of a technical issue.
Our systems are monitored around the clock to detect suspicious activity.
Cookie Policy
Cookies and similar technologies are used on the bkt1 website. Cookies are small text files stored on your device that improve the functionality of the site.
Types and Purposes of Cookies
- Essential Cookies: Required to maintain login sessions, security verification, and core service operation — these cannot be disabled.
- Functional Cookies: Used to remember your preferences (such as language settings) and to provide a personalised experience.
- Analytics Cookies: Collect anonymous statistics to understand how the site is used — you cannot be directly identified.
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some important features of the site to stop working.
Data Retention Period
bkt1 does not retain your information longer than necessary. The key principles for retention periods are as follows:
All profile information and transaction history are retained for as long as your account remains active.
Due to legal obligations and the need to retain financial records, some information may need to be kept for a defined period after account closure.
Financial transaction records may be retained for an extended period to meet legal requirements.
Session cookies are deleted when the browser is closed; persistent cookies remain active for up to 12 months.
Your Rights
bkt1 respects your control and rights over your personal information. You have the following rights:
You may request to know what information we hold about you.
If your account contains incorrect or incomplete information, you may request that it be corrected.
In certain circumstances you may request the deletion of your personal information, provided there is no legal obligation to retain it.
In certain cases you may request that the processing of your information be restricted.
You may request a copy of the information you have provided in a structured and readable format.
You have the right to object to certain types of processing of your information.
To exercise any of the rights listed above, please contact us in writing. We will process your request as quickly as possible after carrying out the necessary verification.
Protection of Minors' Information
bkt1's services are for individuals aged 21 and above only. We do not knowingly collect any information from those under 21.
Changes to the Policy
bkt1 may update this privacy policy from time to time. Amendments may be made in response to changes in the service or legal requirements.
- You will be notified of significant changes by email or through the platform
- The "Last Updated" date at the top of this page will change with each update
- Continued use of the service after any changes means you have accepted the new policy
- If you object to a change in the policy, you may request that your account be closed
We advise you to review this page regularly so that you remain informed about the latest data protection policy.
Contact Us
If you have any questions, concerns, or requests regarding your rights under this privacy policy, please contact us:
For more information, visit our FAQ page or go to the About Us page. To learn about responsible gaming, read the Responsible Gaming page.